How do I write a testimonial?

You may of course write your testimonial in any fashion you find suitable, but if you feel insecure about how to do it, you might be helped by the questions below. Try to weave the answers to some of them into your text!
Which application are you writing about?
Why did you download it?
How long have you had it?
Did you have any problems installing it?
Did you have any problems starting to use it?
How do you use the software today?
How many people in your organization use it ?
How frequently do you use it?
What business problems has the application solved for you?
How has the end-users reacted?
Do you find the application easy to customize?
How does the it fit into your IT infrastructure?
Would you recommend it to others?
Have you got any wishes or suggestions for future development of the software?

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e-mail! It will be thoroughly read and much appreciated.